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Support
Need help with Push/Pull? Start here and we'll get you unstuck fast.
Contact
Email us at help@push-pull.app.
For quicker help, include: your device (iOS/Android), app version, and what you expected vs what happened.
Common fixes
- Force-quit and reopen the app.
- Confirm you're on the latest app version.
- Check that you're logged into the correct account.
- If syncing looks stuck, try toggling airplane mode on/off and retry.
Account & Data
You can request:
- Data export
- Account deletion
- Corrections to profile details
Send the request to help@push-pull.app.
Billing
If you have issues with upgrades or restore purchases, email help@push-pull.app and include a screenshot of the subscription screen.
Subscriptions FAQ
- How do I restore purchases? Open the app, go to Settings → Manage subscription, then tap Restore. Make sure you're signed into the same Apple ID used for the purchase.
- How do I cancel my trial? On iOS, open Settings → Apple ID → Subscriptions, then choose Push / Pull to manage or cancel.
- I had the app before—do I still have access? Legacy users keep access based on their current plan. If you're blocked, log in with your original account or contact support.